Aluna Resort Tulum | Hotel in Tulum

| 9.0 (339 Reviews) |  1 Bathroom
Zama Hotel | Aluna Resort Tulum

Hotel in Zama, Tulum

2 restaurants, 2 outdoor pools, and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Aluna Resort Tulum offers 78 air-conditioned accommodations with safes and bathrobes. Beds feature down comforters and premium bedding. 40-inch Smart televisions come with Netflix.

Bathrooms include slippers and complimentary toiletries. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


2 outdoor swimming pools are on site along with a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet

Facility Overview

Bathrooms
  • Towels
  • Free toiletries
  • Bathrobes
Bedroom
  • Ceiling fan
  • Hypo-allergenic bedding
  • Bed sheets
  • Premium bedding
  • Air conditioning
  • Down comforter
  • Blackout drapes/curtains
  • Phone
  • Safe
  • Slippers
Breakfast
  • Buffet breakfast available for a fee daily 7:30 AM–11:30 AM: MXN 390 for adults and MXN 195 for children
  • 2 bars/lounges and 1 poolside bar
  • 2 restaurants
  • Room service available
Parking
  • Free uncovered valet parking on site
  • Free uncovered self parking on site
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator
  • Elevator door width (inches): 34
Activities
  • Hiking/biking trails
  • Theme parks
  • Beach access
  • Snorkeling
  • Ziplining
  • Ecotours
  • Boat tours
  • Scooter/moped rentals
  • Free beach club
  • Bike parking
  • 2 outdoor pools
  • Free bicycle rentals
  • 24-hour fitness center
  • Full-service spa
  • Bike storage
  • Wine tasting room
Entertainment
  • Netflix
  • Streaming services
  • 40-inch Smart TV
General
  • Meeting room
  • 24-hour business center
  • Coworking space
  • Water dispenser
  • Elevator
  • Banquet hall
  • ATM/banking services
  • Spanish
  • English
  • Romance packages available
  • At least 80% of food locally-sourced
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • At least 80% organic food
Guest Services
  • In-room child care (surcharge)
  • Babysitting (surcharge)
  • 2 outdoor pools
  • Daily housekeeping
  • Concierge services
  • Luggage storage
  • Wedding services
  • Tour/ticket assistance
  • 24-hour front desk
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Pool sun loungers
  • Terrace
  • Pool umbrellas
  • Garden
  • Nature reserve
  • Free pool cabanas
Spa
  • Spa open daily
  • Facials
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • 2 treatment rooms
  • Massages

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon late check-out subject to availability
Child Policy
Children are welcome. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately mxn 390 for adults and mxn 195 for children late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets stay free

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Melissa
Mar 27, 2026 11:41:32 PM
Review Score:   10
Summary: Incredible service from the staff. Great room and pools were lovely. Restaurant had great food!
See All Reviews

Room Arrangement

Room Info Facilities
Senior Room, 1 King Bed, Terrace, Garden View
Room Size: 1510 square feet m2
1 King Bed
Senior Room, 1 King Bed, Terrace, Garden View

General

Private hot tub, Number of living rooms 0, Square meters - 140, Number of bedrooms - 1, Extra bed count 1, Number of bathrooms - 2, Ping - 42, Jetted bathtub, Private bathroom, Furnished balcony or patio, Separate bathtub and shower, No rollaway/extra beds, Square feet - 1510, Private hot tub (rooftop), Garden view, Separate sitting area, Day bed, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Comfort Room, 1 King Bed, Garden View
Room Size: m2
1 King Bed
Comfort Room, 1 King Bed, Garden View

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 1, Garden view, Day bed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 2 Queen Beds, Balcony, Garden View
Room Size: m2
2 Queen Beds
Deluxe Room, 2 Queen Beds, Balcony, Garden View

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 1, Garden view, Bed count minimum 2, Bed count maximum 2
Comfort Room, 2 Queen Beds, Garden View
Room Size: m2
2 Queen Beds
Comfort Room, 2 Queen Beds, Garden View

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 1, Garden view, Bed count minimum 2, Bed count maximum 2
Comfort Room, 2 Queen Beds, Accessible, Garden View
Room Size: m2
2 Queen Beds
Comfort Room, 2 Queen Beds, Accessible, Garden View

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 1, Garden view, Bed count minimum 2, Bed count maximum 2
Junior Room, 1 King Bed, Balcony, Garden View
Room Size: m2
1 King Bed
Junior Room, 1 King Bed, Balcony, Garden View

General

Private hot tub, Number of living rooms 0, Number of bedrooms - 1, Extra bed count 1, Jetted bathtub, Private hot tub (outdoor), Separate bathtub and shower, No rollaway/extra beds, Garden view, Separate sitting area, Day bed, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed, Balcony, Garden View
Room Size: m2
1 King Bed
Deluxe Room, 1 King Bed, Balcony, Garden View

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 1, Garden view, Day bed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1

FAQ's

Is this Aluna Resort Tulum pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Aluna Resort Tulum have a swimming pool?

Yes, this Aluna Resort Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Aluna Resort Tulum?

Best-rates for the Aluna Resort Tulum starts from $183 per night with includes Restaurant, Entertainment, Parking, Pool, TV, Toiletries, Guest Services, Air Conditioner, Wheelchair Accessible, Accessibility, Breakfast, Child Friendly, Balcony/Terrace, Security/Safety, Business Services, Sports/Activities, Wellness Facilities, Spa, Bar, Internet, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Aluna Resort Tulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Aluna Resort Tulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Aluna Resort Tulum is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Aluna Resort Tulum?

Based on the information reported by the owner or manager, the Aluna Resort Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Aluna Resort Tulum?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD183
You will be redirected to  
Hot Deal - It has been viewed 90 times today
Not the right fit? Check out our other properties in Zama
Beautiful Villa Tu-Kaán - 2BR Jungle Retreat at Aldea Zama From US $168
         

|
10.0 (3 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pool
Miraluna Penthouse Tulum From US $409
         

|
10.0 (2 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pool
Tulum beautiful villa in trendy Aldea Zama. From US $291
         

10.0 (3 Reviews)
House
  • Air Conditioner
  • Parking
  • Pool
Casa Selva 3BR Jungle Penthouse with Private Pool! at Aldea Zama From US $215
         

|
8.5 (2 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pool
Luminous 2-Story Suite w/Rooftop Pool & BBQ From US $118
         

9.2 (41 Reviews)
Condo
  • Air Conditioner
  • Parking
  • Pool
Villa Bambú - Beautiful and Modern 2 BR Apartment at Aldea Zama, Tulum From US $346
         

Tulum Condo: Spa Tub, Beach & Town Access From US $90
         

8.6 (12 Reviews)
Condo
  • Air Conditioner
  • Parking
  • Pool
Beautifully Minimalistic Studio Wrapped in Nature by Stella Rentals From US $73
         

VM: Nature Escape w/Private Pool From US $107
         

8.8 (5 Reviews)
House
  • Air Conditioner
  • Parking
  • Designated Smoking Area
Casa Luna del Sol - Stunning Family Friendly Mayan Penthouse From US $266
         

2-Bed Condo 2 Full Baths Terraces off Living & Bedrooms From US $111
         

10.0 (6 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • TV
Villa/Private Pool/Bar/6 min Beach-2 Min Cenote From US $215
         

10.0 (5 Reviews)
House
  • Air Conditioner
  • Parking
  • TV
Sleeps 5. Rooftop infinity pool, 2 bed, 2.5 baths, 2nd floor From US $141
         

Stunning 3 bedroom condo near beach&downtown Tulum From US $151
         

10.0 (4 Reviews)
Condo
  • Air Conditioner
  • Parking
  • Pet Friendly
Peaceful Studio Suite-Nestled by Tulum Enchantment From US $109
         

10.0 (4 Reviews)
Condo
  • Air Conditioner
  • Parking
  • Pool
Poolside paradise condo + jacuzzi + parking + STRONG WiFi From US $95
         

10.0 (4 Reviews)
Condo
  • Air Conditioner
  • Parking
  • Pool
Luxury custom built home in private gated community. Fits 10. From US $392
         

10.0 (3 Reviews)
House
  • Air Conditioner
  • Parking
  • Pet Friendly
3 Story, 3 BD, 3 1/2 Bath, 5 bed - PH - Privite Pool - 2 Balcony's and a Rooftop From US $227
         

Resort style studio in Aldea Zama -Aflora Tulum From US $150
         

10.0 (2 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pool