Casa Castillo | Hotel in Mexico City

| 8.8 (1287 Reviews) |   Pet Friendly  1 Bathroom  30 Guests
Reforma Hotel | Casa Castillo

Hotel in Reforma, Mexico City

Featuring 3-star accommodations, Casa Castillo is located in Mexico City, a 15-minute walk from National Museum of Anthropology and 1.2 miles from Chapultepec Castle. The property is around 2.4 miles from Soumaya Museum, 2.9 miles from Museo de Memoria y Tolerancia and 2.9 miles from Museo de Arte Popular. The hotel has a terrace, a 24-hour front desk, and free WiFi is available throughout the property. Popular points of interest near the hotel include The Angel of Independence, United States Embassy and Chapultepec Forest. Benito Juarez International Airport is 8.7 miles from the property.

Casa Castillo is located in Mexico City.

This 30 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Internet, Wheelchair Accessible, and several others. This is a 3 star rated property and has over 1287 reviews with the average score of 8.8 . Coming to Mexico City and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 30 Bedrooms Hotel if you want to learn more about this place in Mexico City. These details are authentic, as they are provided by our partner, booking.com.

This Casa Castillo in Mexico City is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Casa Castillo”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Pet Friendly
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Wellness Facilities
Guest Services
Child Friendly
Internet

Facility Overview

Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
Activities
  • Fitness center
Entertainment
  • Baby safety gates
General
  • Pet friendly
  • Facilities for disabled guests
  • Non-smoking rooms
  • Family rooms
  • Wifi in all areas
  • Safe
  • Smoke-free property
Guest Services
  • Pet bowls
  • 24-hour front desk
  • Baggage storage
  • Strollers
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Terrace
Security/Safety
  • CCTV outside property
  • 24-hour security
  • Security alarm
  • CCTV in common areas
  • Fire extinguishers
  • Smoke alarms
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Contactless check-in/out
  • Cashless payment available
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed upon request and charges may apply.

Reviews

Value for money:
9.16
Location:
9.46
Staff:
9.18
Facilities:
9.07
Comfort:
9.21
Cleanliness:
9.21
tayeby
Apr 10, 2026 07:00:00 AM
Review Score:   6
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Clean, nice decor
Negative: Room was very noisy due to traffic and poor window insulation. Staff initially refused to move me, saying the hotel was fully booked. When I pointed out available rooms on Booking.com, they claimed those were under maintenance. Only after I asked for a refund and insisted on a solution did a “last-minute cancellation” suddenly make a quiet room available.
Summary: Noisy stay with unhelpful staff until pushed to resolve the issue.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room
Room Type: Double
1 Queen bed(s) Bed
Standard Double Room
Deluxe Double Room with Two Double Beds
Room Type: Twin
2 Queen bed(s) Bed
Deluxe Double Room with Two Double Beds
Deluxe Room
Room Type: Double
1 Queen bed(s) Bed
Double Room
Room Type: Double
1 Queen bed(s) Bed
Deluxe Queen Room
Room Type: Double
1 King bed(s) Bed
Deluxe Double Room
Room Type: Double
1 Queen bed(s) Bed
Deluxe Double Room (2 Adults + 1 Child)
Room Type: Double
1 Queen bed(s) Bed
Deluxe Triple Room
Room Type: Triple
1 King bed(s) Bed
2 Queen bed(s) Bed
Superior Queen Room with Two Queen Beds
Room Type: Twin
1 King bed(s) Bed
1 Queen bed(s) Bed
Superior Double Room with Two Double Beds
Room Type: Twin
2 Queen bed(s) Bed

FAQ's

Is this Casa Castillo pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Casa Castillo?

Check-in time for Casa Castillo starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Casa Castillo have a swimming pool?

No, this Casa Castillo does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Casa Castillo?

Best-rates for the Casa Castillo starts from $113 per night with includes Accessibility, Child Friendly, Pet Friendly, Balcony/Terrace, Security/Safety, Wellness Facilities, Guest Services, Internet, Wheelchair Accessible with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Casa Castillo a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Casa Castillo wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Casa Castillo is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Casa Castillo?

Based on the information reported by the owner or manager, the Casa Castillo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Casa Castillo?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD113
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