Krystal Vallarta - All Inclusive | Resort in Puerto Vallarta

| 6.8 (949 Reviews) | 1 Bathroom

North Hotel Zone Resort | Krystal Vallarta - All Inclusive

Resort in North Hotel Zone, Puerto Vallarta

At Krystal Vallarta - All Inclusive, hit the beach, dine onsite at Aquamarina, or enjoy a drink at one of the property's 2 bars/lounges.
Krystal Vallarta - All Inclusive offers 388 air-conditioned accommodations with safes and complimentary bottled water. Plasma televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a waterslide and a fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Child Friendly

Internet

Laundry

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18

Check-out

Check-out before 11:30 am contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Self parking fee: mxn 50 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Laurent

Mar 1, 2026 02:20:31 AM

Review Score: 4

Summary: I recently stayed at Krystal Vallarta, and overall it was a mixed experience. I want to start by recognizing Jose Coria, the front desk manager, who was extremely helpful, professional, and understanding throughout our stay. He truly made a difference and handled everything with care. Victor, the bellhop, was also incredibly helpful and insightful — always ready with a smile and great advice. The rest of the staff were hardworking, kind, and clearly doing their best every day. The service team is absolutely a strong point of this hotel. Unfortunately, the food was subpar and noticeably low in quality. It’s clear the chef and kitchen staff are doing their best with the ingredients they are given, but the overall dining experience suffers because of it. My main grievance is with management and corporate. This hotel has huge potential — the location and property are great — but it needs more investment. I would strongly suggest raising prices if necessary and using that revenue to improve food quality, upgrade amenities, and modernize certain areas of the hotel. Additionally, the internet was very poor and worked only intermittently, which was frustrating. Additionally, the gym was a complete joke. The gym has about three treadmills, four elliptical, three exercise bike, a weight machine, and a few dumbbells. The weight machine is broken and it doesn’t seem like anyone is about to fix it. The gym has huge potential but is lacking in proper equipment.

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FAQ's

Is this North Hotel Zone resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the North Hotel Zone resort have a swimming pool?

Yes, this North Hotel Zone resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in North Hotel Zone resort?

Best-rates for the North Hotel Zone resort starts from $224 per night with includes Guest Services, Internet, Parking, Pool, Security/Safety, Business Services, Toiletries, Laundry, Air Conditioner, Wheelchair Accessible, Wellness Facilities, Bar, Child Friendly, Sports/Activities, Bedding/Linens, Restaurant, TV, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is North Hotel Zone resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the North Hotel Zone resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the North Hotel Zone resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the North Hotel Zone resort?

Based on the information reported by the owner or manager, the North Hotel Zone resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for North Hotel Zone resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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