SureStay Hotel by Best Western North Vancouver Capilano | Hotel in District of North Vancouver

8.2 (1183 Reviews) |  1 Bathroom
Pemberton Heights Hotel | SureStay Hotel by Best Western North Vancouver Capilano

Hotel in Pemberton Heights, District of North Vancouver

Hotel with free parking, near Stanley Park
This hotel features a restaurant, a seasonal outdoor pool, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are onsite.
Housekeeping is available on request.
SureStay Hotel by Best Western North Vancouver Capilano offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.


Recreational amenities at the hotel include a seasonal outdoor pool.

Show more

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Accessibility
Bedding/Linens
Wellness Facilities
Restaurant
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels
  • Private bathroom
Bedroom
  • Air conditioning
  • Bed sheets
  • Phone
  • Individually furnished
  • Laptop-friendly workspace
  • Desk
  • Iron/ironing board
  • Desk chair
  • Access via exterior corridors
  • Connecting rooms available
  • Free local calls
Breakfast
  • Cooked-to-order breakfast available for a fee daily 7:00 AM–1:00 PM: CAD 17-35 for adults and CAD 10-20 for children
  • 1 restaurant
  • Coffee/tea maker
Parking
  • Free self parking on site
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
Activities
  • Seasonal outdoor pool
Entertainment
  • Cable channels
  • 32-inch flat-screen TV
General
  • Hindi
  • Farsi
  • Filipino
  • Chinese (Cantonese)
  • English
  • Designated smoking areas
Guest Services
  • Laundry facilities
  • Seasonal outdoor pool
  • Tour/ticket assistance
  • 24-hour front desk
  • Laundry facilities
  • Housekeeping (on request)
Internet
  • Available in some public areas: Free WiFi

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 1:00 am late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before 11 am contactless check-out available
Child Policy
Children are welcome. kids stay free! children 16 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for cooked-to-order breakfast: approximately cad 17 to 35 for adults, and cad 10 to 20 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)

Reviews

Dandy A
Jan 7, 2026 01:42:26 AM
Review Score:   8
Summary: Staff is friendly. Room is average
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room, 1 Queen Bed, Non Smoking
Room Size: 196 square feet m2
1 Queen Bed
Standard Room, 1 Queen Bed, Non Smoking

General

Number of living rooms 0, Hair dryer, Number of bedrooms - 0, Ping - 6, Square meters - 18, Square feet - 196, Bed count minimum 1, Bed count maximum 1
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
Room Size: 200 square feet m2
3 Twin Beds and Double Sofa Bed
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

General

Number of living rooms 0, Ping - 6, Square meters - 19, Number of bedrooms - 1, Microwave, Sofa bed, Refrigerator, Bed count maximum 3, Extra bed count 1, Square feet - 200, Bed count minimum 3
Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Room Size: m2
2 Queen Bed and Double Sofa Bed
Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

General

Number of living rooms 0, Number of bedrooms - 1, Microwave, Sofa bed, Refrigerator, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 King Bed, Non Smoking
Room Size: 196 square feet m2
1 King Bed
Standard Room, 1 King Bed, Non Smoking

General

Number of living rooms 0, Hair dryer, Number of bedrooms - 0, Ping - 6, Square meters - 18, Square feet - 196, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)
Room Size: 200 square feet m2
2 King Bed and Double Sofa Bed
Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

General

Number of living rooms 0, Kitchenette, Ping - 6, Square meters - 19, Number of bedrooms - 1, Microwave, Sofa bed, Refrigerator, Extra bed count 1, Bed count minimum 2, Square feet - 200, Bed count maximum 2
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Room Size: 192 square feet m2
2 Double Beds
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

General

Number of living rooms 0, Hair dryer, Number of bedrooms - 0, Ping - 5, Square feet - 192, Square meters - 18, Microwave, Refrigerator, Bed count minimum 2, Bed count maximum 2
Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)
Room Size: 200 square feet m2
4 Twin Beds and Double Sofa Bed
Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

General

Bed count minimum 4, Number of living rooms 0, Kitchen, Number of bedrooms - 2, Ping - 6, Square meters - 19, Sofa bed, Bed count maximum 4, Extra bed count 1, Square feet - 200
Standard Room, 2 Double Beds, Non Smoking
Room Size: 192 square feet m2
2 Double Beds
Standard Room, 2 Double Beds, Non Smoking

General

Number of living rooms 0, Hair dryer, Number of bedrooms - 0, Ping - 5, Square feet - 192, Square meters - 18, Bed count minimum 2, Bed count maximum 2
Standard Room, 2 Queen Beds, Non Smoking
Room Size: 192 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds, Non Smoking

General

Number of living rooms 0, Hair dryer, Number of bedrooms - 0, Ping - 5, Square feet - 192, Square meters - 18, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Pemberton Heights hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Pemberton Heights hotel have a swimming pool?

Yes, this Pemberton Heights hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Pemberton Heights hotel?

Best-rates for the Pemberton Heights hotel starts from $97 per night with includes Child Friendly, Air Conditioner, Designated Smoking Area, Accessibility, Restaurant, Toiletries, Breakfast, Parking, Bedding/Linens, Laundry, Pool, Wellness Facilities, Guest Services, Internet, Kitchen, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Pemberton Heights hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Pemberton Heights hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Pemberton Heights hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Pemberton Heights hotel?

Based on the information reported by the owner or manager, the Pemberton Heights hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Pemberton Heights hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD97
You will be redirected to  
Hot Deal - It has been viewed 123 times today
Not the right fit? Check out our other properties in Pemberton Heights
Cozy 3BDR in North Vancouver From US $399
         

|
5.0 (2 Reviews)
House
  • Parking
  • Child Friendly
  • Internet
North Vancouver Hotel From US $111
         

8.4 (2191 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Designated Smoking Area
New Home in North Vancouver's Prime Location From US $882
         

10.0 (2 Reviews)
House
  • TV
  • Balcony/Terrace
  • Security/Safety
Capilano Happylife From US $157
         

|
9.1 (39 Reviews)
House
  • Air Conditioner
  • Parking
  • Security/Safety
SureStay by Best Western North Vancouver Capilano From US $205
         

|
7.8 (738 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Designated Smoking Area
Private Bright Garden Suite in Pemberton Heights From US $182
         

New
Apartment
  • Air Conditioner
  • Bedding/Linens
  • Wellness Facilities
Guest room in Pemberton Heights (no breakfast) From US $72
         

New
Apartment
  • Security/Safety
  • Bedding/Linens
  • Wellness Facilities
Guest Suite on the North Shorenn From US $210
         

9.4 (10 Reviews)
House
  • Air Conditioner
  • Parking
  • TV
Studio with the most breathtaking view in Vancouver From US $146
         

10.0 (3 Reviews)
Apartment
  • Air Conditioner
  • Security/Safety
  • Bedding/Linens
Luxurious Pemberton Heights Home on Sowden Park From US $625
         

Bright, Luxury, Perfect location N. Vancouver home From US $385