The Hacienda at Krystal Grand Puerto Vallarta | Hotel in Puerto Vallarta

| 7.8 (1005 Reviews) |  1 Bathroom
North Hotel Zone Hotel | The Hacienda at Krystal Grand Puerto Vallarta

Hotel in North Hotel Zone, Puerto Vallarta

At The Hacienda at Krystal Grand Puerto Vallarta, hit the beach, dine onsite at Talvera, or enjoy a drink at one of the hotel's 4 bars/lounges.
The Hacienda at Krystal Grand Puerto Vallarta offers 192 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.

This Puerto Vallarta hotel provides wired Internet access for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.


2 outdoor swimming pools are on site along with a steam room and a 24-hour fitness center.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Shower
  • Private bathroom
  • Free toiletries
Bedroom
  • Ceiling fan
  • Premium bedding
  • Air conditioning
  • Safe
  • Iron/ironing board
  • Desk
Breakfast
  • 4 bars/lounges and 1 poolside bar
  • 7 restaurants and 2 coffee shops
  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar
Parking
  • Valet parking on site (MXN 55 per night)
Accessibility
  • Elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel
Activities
  • 2 outdoor pools
  • 24-hour fitness center
  • Spa services
  • Steam room
Entertainment
  • Satellite channels
  • Flat-screen TV
  • Premium channels
General
  • Business center
  • Meeting rooms
  • Banquet hall
  • Library
  • Front-desk safe
  • Elevator
  • ATM/banking services
  • Spanish
  • English
  • Smoke-free property
Guest Services
  • 2 outdoor pools
  • Luggage storage
  • Daily housekeeping
  • 24-hour front desk
  • Dry cleaning service
  • Concierge services
  • Tour/ticket assistance
Internet
  • Available in some public areas: WiFi (MXN 190.00 per day)
  • Available in all rooms: Wired Internet (MXN 190.00 per day)
Outdoors
  • Garden
  • Rooftop terrace
  • Beachfront location
  • Furnished balcony
Spa
  • Body treatments
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massages

Policies

Check-in
Check-in time starts at 4:00 pm contactless check-in available minimum check-in age: 18
Check-out
Check-out before 11:00 am contactless check-out available
Child Policy
Children younger than 13 are not allowed at this adults-only property. all guests 13 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for in-room wired internet: mxn 190.00 per day (rates may vary) fee for wireless internet in public areas: mxn 190.00 per day (rates may vary) valet parking fee: mxn 55 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Arno
Feb 17, 2026 10:44:19 PM
Review Score:   6
Summary: The Hacienda grounds were beautiful and Seafood restaurant had good options, tasty and great service. Check inn was easy as well. I had stayed at the Krystal in the past when it was a Hilton and would say that it is really showing its age and is in need of a serious upgrade. Food needs improvement outside of the Seafood restaurant. Just seemed to be lower standard and quality. The construction was also a bit of a distraction of our relaxation. I probably won’t be back unless I read in the future that there has been improvements. It’s too bad really because this resort (Hacienda) has big potential.
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Room Arrangement

Room Info Facilities
Junior Suite Hacienda Swim Out
Room Size: 463 square feet m2
2 Double Beds
Junior Suite Hacienda Swim Out

General

Square meters - 43, Pool view, Number of bedrooms - 1, Ping - 13, Square feet - 463, Bed count minimum 2, Bed count maximum 2
Junior Suite Hacienda Terrace
Room Size: 463 square feet m2
1 King Bed
Junior Suite Hacienda Terrace

General

Square meters - 43, Pool view, Ping - 13.01, Terrace, Bed count minimum 1, Square feet - 463, Bed count maximum 1
Junior Suite Hacienda Swim Out King
Room Size: 452 square feet m2
1 Queen Bed
Junior Suite Hacienda Swim Out King

General

Square meters - 42, Pool view, Number of bedrooms - 1, Ping - 13, Bed count minimum 1, Square feet - 452, Bed count maximum 1
Jr Suite Hacienda King
Room Size: 463 square feet m2
1 King Bed
Jr Suite Hacienda King

General

Square meters - 43, Number of bedrooms - 1, Ping - 13.01, Garden view, Wheelchair accessible, Bed count minimum 1, Square feet - 463, Bed count maximum 1
Junior Suite Hacienda King Pool View
Room Size: 463 square feet m2
1 King Bed
Junior Suite Hacienda King Pool View

General

Square meters - 43, Pool view, Ping - 13.01, Wheelchair accessible, Bed count minimum 1, Square feet - 463, Bed count maximum 1
Junior Suite Hacienda Pool View
Room Size: 463 square feet m2
2 Double Beds
Junior Suite Hacienda Pool View

General

Square meters - 43, Pool view, Number of bedrooms - 1, Ping - 13, Wheelchair accessible, Square feet - 463, Bed count minimum 2, Bed count maximum 2
Junior Suite Hacienda Double
Room Size: 463 square feet m2
2 Double Beds
Junior Suite Hacienda Double

General

Square meters - 43, Number of bedrooms - 1, Ping - 13.01, Garden view, Square feet - 463, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this North Hotel Zone hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the North Hotel Zone hotel have a swimming pool?

Yes, this North Hotel Zone hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in North Hotel Zone hotel?

Best-rates for the North Hotel Zone hotel starts from $329 per night with includes Restaurant, Toiletries, Guest Services, Accessibility, Business Services, Bedding/Linens, Entertainment, Parking, Security/Safety, Spa, Kitchen, Air Conditioner, TV, Wheelchair Accessible, Balcony/Terrace, Bar, Laundry, Pool, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is North Hotel Zone hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the North Hotel Zone hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the North Hotel Zone hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the North Hotel Zone hotel?

Based on the information reported by the owner or manager, the North Hotel Zone hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for North Hotel Zone hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD329
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